Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last Updated: January 15, 2025
At HFX Consultancy ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our immigration services.
By using our services or accessing our website, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
This policy applies to all information collected through our website, email communications, and any other electronic communications between you and HFX Consultancy.
We may collect several types of information from and about users of our services:
We only collect information that is necessary for providing our immigration services and complying with legal requirements. All sensitive information is handled with the utmost care and in accordance with applicable privacy laws.
We use the information we collect for the following purposes:
We may share your information in the following circumstances:
With Immigration, Refugees and Citizenship Canada (IRCC) and other relevant government agencies as required for your applications.
With trusted third-party service providers who assist us in operating our business, such as document translation services or courier companies.
When required by law, court order, or government regulation, or to protect our rights and safety.
In any other circumstances, only with your explicit written consent.
We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. Your trust is paramount to us.
We implement robust security measures to protect your personal information:
SSL/TLS encryption for data transmission
Role-based access and authentication
Protected servers and backup systems
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
After the retention period expires, we securely delete or anonymize your personal information in accordance with our data destruction policies.
Under applicable privacy laws, you have the following rights regarding your personal information:
Request a copy of your personal information we hold
Request correction of inaccurate information
Request deletion of your personal information (subject to legal requirements)
Receive your data in a structured, machine-readable format
Object to certain processing of your information
Withdraw consent for processing based on consent
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
We may use third-party services to help us operate our business. These services have their own privacy policies:
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
The updated policy will be effective immediately upon posting. Your continued use of our services after the changes take effect will constitute acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the information below:
HFX Consultancy
Attention: Privacy Officer
123 Business Street, Suite 456
Toronto, ON M5V 3A8
Canada
Note: If you are not satisfied with our response to your privacy concern, you may have the right to make a complaint to your local data protection authority.
We're committed to protecting your personal information. If you have any questions about our privacy practices, don't hesitate to reach out.